Shipping Policy
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Rates
We currently offer the following shipping option:
- Flat rate shipping: £9.90 per order
Shipping costs are calculated and displayed clearly at checkout before payment is completed.
Shipping Time
These are our estimates
| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-8 Business days |
| Canada, Europe | 5-8 Business days |
| Australia, New Zealand | 5-8 Business days |
| Central & South America | 5-8 Business days |
| Asia | 5-8 Business days |
| Africa | 5-8 Business days |
*This doesn’t include our 1-2 day processing time.
Shipping Carriers
We ship orders using reliable international and local carriers such as Fedex or DHL.
International Shipping & Customs
For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Order Tracking
Once your order has shipped, tracking details will be sent to the email address provided at checkout.
Information about the company
Upandalign is operated by Upandalign Co Enterprise, a company registered in Malaysia.
Address:
43, Jalan SP 4/12,
Bandar Saujana Putra,
42610 Jenjarom,
Selangor Malaysia
E-mail: support@upandalign.com
Phone Number: +60183408622
Company Registration Number: 202210137891
Contact Form: Contact Us
Customer Service Hours:
Monday - Friday: 09:00 am - 5:00 pm GMT
Live Chat Is Available